Do you keep a large inventory and how long will it take before my product ships?
We maintain one the largest truck accessory inventories in the area, and try to keep plenty of stock on everything we list in our online store. In most cases, your product will ship the same day if we receive your order early enough, and if not more than likely the following day.
How do I know you received my order?
We will respond with an e-mail confirming your order with all the details. We will also send you a confirmation when your order has shipped.
If I have installation questions is there someone I can contact?
Yes, send an e-mail to our customer support department and we will be happy to assist you.
Terms and Conditions
What if I want to return my purchase?
All users of USATruck.net are subject to and agree to the following terms and conditions and other applicable laws. Accessing our sites indicates you agree to the Terms and Conditions set forth in this document.
Unless indicated otherwise, the products in our catalog or this website are not manufactured by or on behalf of General Motors®, Ford®, DaimlerChrysler®, Jeep®, Nissan®, Honda®, Toyota®, Mitsubishi®, Mazda®, Isuzu® or any other name brands Usatruck.net may carry or supply information regarding. No affiliation or connection with, or sponsorship or approval by any of these organizations is intended
If the product you purchased is defective, contact us Within 10 days and we will instruct you as to what needs to be done. ( replacement / refund or what ever ) if the product you purchased is not what you thought you were buying or you changed your mind, we will be happy to allow you to return any item that is unused and still packaged in the original box. We have a restocking charge and you will be required to pay the return freight. Contact us for details at such time.
Each and every product on our site is backed by a manufacturer’s warranty. Although the specific terms of warranties vary from product to product, many of these products are warranted for the life of the vehicle. If you want specific warranty information on a particular product, please contact our Customer Service Department at Sales@usatruck.net. USATRUCK is not responsible for providing warranty or returns, but we will facilitate this process with the manufacturer to help you.
In the event that a Usatruck.net product is mistakenly listed at an incorrect price, Usatruck.net reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Usatruck.net reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Usatruck.net shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Usatruck, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Use of Usatruck.net Website
Product Reviews and Other Feedback
During your time spent on Usatruck.net, you may be prompted to create a log in account or this account may be created during the checkout process if you purchase something from our online store. This identification / log in information will be used by you to gain access to certain password protected ‘member’ areas of Usatruck.net You will be under our terms and conditions during these time periods as well.
As such you are solely responsible for all access to and use of this site by anyone using the identification information created and assigned solely to you for your account log in. This includes, but is not limited to all communications, financial obligations and transmissions during such use. It is imperative you protect your account information for your own security.
If you feel as though your username and password has been compromised, please contact our Customer Service. firstname.lastname@example.org
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Your use of this site shall be governed in all respects by the laws of the state of Missouri, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Usatruck.net products) shall be in the state or federal courts located in Jefferson City, Missouri. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Usatruck.net products) must be commenced within one (1) year after the claim or cause of action arises. Usatruck.nets failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Usatruck.net may assign its rights and duties under this Agreement to any party at any time without notice to you..
No instance of waiver by us of our rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver